Wanshifu Dispatch
Wanshifu Dispatch connects Wanshifu installation, repair, and other service resources, helping companies dispatch external service capabilities more flexibly during project delivery and after-sales service.
For whole-home smart dealers, integrators, and brand owners, project implementation is often limited by local construction staff, cross-region service capabilities, and after-sales response efficiency. By integrating with Wanshifu, Magellan provides companies with additional project delivery capabilities and helps solve the difficulty of implementing customer projects.
About Wanshifu
Wanshifu is a service platform for home furnishing, home improvement, installation, repair, and related scenarios. It connects merchants, brand owners, and service technicians, and provides installation, repair, delivery, after-sales, and other service resources.
Wanshifu has 4.5 million registered technicians and covers 99% of cities nationwide, providing broad localized service resources for brand owners, merchants, and dealers.
Companies can use Wanshifu to obtain external service capabilities and supplement their own engineering teams in regional coverage, staff scheduling, installation, and repair. Wanshifu's service process is transparent and its pricing is clear, helping companies manage external installation and repair services more steadily.
Wanshifu Brand Advantages
| Advantage | Description |
|---|---|
| Abundant technician resources | 4.5 million registered technicians covering installation, repair, delivery, after-sales, and other service needs. |
| Broad nationwide coverage | Service coverage reaches 99% of cities nationwide, suitable for cross-region project delivery and after-sales service. |
| Transparent service process | Dispatch, order acceptance, service progress, and processing results are clearer, reducing offline communication costs. |
| Clear fees | Service fee rules are clearer, making it easier for companies to control project implementation and after-sales service costs. |
| Strong brand service capability | Suitable for brand owners and dealers to supplement external service networks and improve customer delivery experience. |
Platform Advantages
Magellan is the only platform in the smart home industry that has completed integration with Wanshifu, connecting whole-home smart project management with external service dispatch capabilities.
With Wanshifu Dispatch, companies can connect project construction, installation, repair, and other needs with external service resources to solve the following problems:
- Tight scheduling for internal engineering staff
- Lack of local service staff for projects in other regions
- Installation and repair needs that cannot be responded to in time
- After-sales service that relies on manual communication and is difficult to track
- Brand owners needing stronger implementation service capabilities for dealers
Free Activation
The Wanshifu Dispatch advanced app supports free activation.
Activation entry:
App Center -> Advanced Apps -> Wanshifu Dispatch -> Subscribe
After subscribing, companies can configure Wanshifu authorization in the platform and initiate dispatch based on business needs.
Applicable Scenarios
- Smart home installation service outsourcing
- Cross-region implementation of whole-home smart projects
- After-sales repair dispatch
- Insufficient construction capability for dealers
- Brand owners providing implementation service support for dealers
- Temporary construction, installation, or repair resource supplementation
Business Value
| Value | Description |
|---|---|
| Solve project implementation difficulties | Supplement local construction and installation capabilities through external service resources. |
| Improve service coverage | Supports cross-region installation, repair, and after-sales service. |
| Relieve scheduling pressure | When internal engineering teams are insufficient, Wanshifu can supplement service capacity. |
| Improve customer response efficiency | Installation and after-sales needs can be assigned to service staff faster. |
| Support brand enablement | Brand owners can provide project implementation and after-sales support capabilities to dealers. |
Activation Process
- Log in to the Wanshifu merchant platform.
- Go to the third-party platform authorization entry.
- Select Magellan Platform.
- Copy the authorization code generated by Wanshifu.
- Return to Magellan and enter the authorization code in the Wanshifu Dispatch configuration.
- Save the configuration to complete authorization, then use the Wanshifu Dispatch capability.